My site collects data from visitors to the website. This may include personal data, such as name, email address, personal account preferences; transactional data, such as purchase information; and technical data, such as information about cookies.
If you leave a comment on my site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you have an account and you log in to this site, the site will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, this site will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so the site can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on my website (if any), this site also stores the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). I can also see and edit that information.
If you have an account on my website then you can request that I erase any personal data held about you. This does not include any data I am obliged to keep for administrative, legal, or security purposes.
My site collects information about you during the checkout process in my store.
What information is collected and stored?
While you visit my website, it will track:
- Products you’ve viewed: the site will use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: my site will use this for purposes like estimating taxes and shipping
- Shipping address: the site will ask you to enter this so it can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase physical products from me, I will ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. I’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for my store
- Comply with any legal obligations I have, such as calculating taxes
- Improve my store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, this site will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
This website will generally store information about you for as long as it needs the information for the purposes for which it collects and uses it, and I am not legally required to continue to keep it. For example, the site will store order information for ten years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
The website will also store comments or reviews, if you choose to leave them.
Who on my team has access to your information and why?
I am the only person who has access to the information you provide. I am the only person who can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Access to this information is to help fulfill orders, process refunds and support you.
What information do I share with others?
I do not sell or trade your information. I keep all of your information extremely confidential and do not share any of it under any circumstances with anyone, except for what is needed to process your orders and requests on my website. I share some of your information with third parties who help me provide my order and store services to you. For instance, I share some information such as your name and address to Canada Post so that your order can be delivered to you and to PayPal if you have chosen to pay for your order by PayPal.
What methods of making a payment do you offer?
Payments can be made by cheque or money order, direct bank (wire) transfer, or through PayPal. Please do not send cash to me through the mail. Remit in CANADIAN FUNDS ONLY. When processing PayPal payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.